Fostering a resilient community of helpers through access to each other and the resources they need.
Autism Speaks was seeking a way to help community members easily access critical resources and easily connect with other members of the community. They approached us with an idea, and we brought it to life.
Our strategic and technical considerations had to move in lock-step with one another as the creation, implementation, and deployment of the ideal platform had multiple internal technical dependencies to account for.
In order to gain an understanding of their stakeholders and their needs, our team went to their headquarters in New York to conduct a three hour interactive workshop. This allowed us to dig deep and understand Autism Speaks key personas, needs, and wants prior to sketching solutions.
From Ideas to Concepts
Our iterative process moved from sketches, to wireframes, to designs, and interactive prototypes that allowed us to gather critical internal and external stakeholder feedback along the way to ensure the solution being built was solving key user needs.
A Personalized Experience
Each portal user enjoys a personalized experience. During registration, the platform collects key user information that is used to generate a personalized experience for each user.
Leveraging Machine Learning Recommendations
The platform incorporates a sophisticated machine learning algorithm, driving content recommendations through collaborative filtering. As the user navigates, likes, and saves content, the platform becomes “smarter” and recommends content and resources relevant to them.
React + Drupal
With Drupal powering Autism Speaks’ public facing site, we decided to build the portal on the same technology. However, with the level of interactivity required, Drupal would not be able to provide the level of performance required.
The platform is live serving users and building community in the way Autism Speaks imagined. This high performance platform continues to “get smarter” as traffic and engagement grows day by day.
The platform is such a success that Autism Speak Canada has decided to leverage the technology and is in the process of launching their own version of the portal.